TRAINING

There are three main elements of success in the restaurant business:

  1. Quality of Food
  2. Service
  3. Customer Trust

None of these three elements will lead to customer satisfaction, and only when all three are in place will customers be satisfied.

Service is a human activity, and even if you pay your employees the same amount of money, some will give you good service and others will give you bad service. One of the most common complaints in restaurants is service.

Our training program is designed to motivate each employee to be more attentive to the needs of the customer, to be aware of what the customer wants, and to provide service before the customer asks for it.
We train our staff to provide professional service in front of customers, no matter how busy the restaurant is or what is happening to them that day.

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